Client Savvy was founded in 2004 by architects who recognized the gap between how professional services firms deliver projects and how customers actually experience them. We aim to bridge this gap by empowering firms to gain a deep understanding of their customers to make data-driven decisions to enhance the client experience, streamline operations, and boost revenue growth. Our industry-leading CX platform lets you gather, analyze, and act on customer feedback in real time. This comprehensive customer feedback tool indicates helpfulness, responsiveness, quality, accuracy, schedule adherence, scope and fees, support, and Net Promoter Score. Client Savvy is trusted by some of the most innovative professional service firms to help them design, deliver, and manage CX — and turn client feedback into increased revenue, referrals, and repeat business.
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